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Privacy Policy

Last updated: May 25th, 2025

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1. Introduction

At Ralsta Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

By using our website, submitting information through our forms, or scheduling a consultation, you agree to this Privacy Policy.

 

2. Definitions

  • “Personal Data” means information that can identify you, such as your name, email address, phone number, or IP address.

  • “Processing” means any operation performed on personal data, such as collecting, storing, using, or deleting it.

  • “Data Controller” means Ralsta Studio, responsible for your personal data under this policy.

  • “Third-Party Services” include platforms like Wix, Calendly, Google Analytics, and payment processors.

 

3. Data We Collect

We collect the following types of information:

Personal data you provide: When you contact us via forms or email, or when you sign up for services, we may collect your name, email, phone number, and project-related information.

Payment data: While we do not store credit card details, payment information is processed securely by trusted third-party providers.

Usage data: We automatically collect data about your browser, IP address, pages visited, and interactions via Google Analytics.

 

4. How We Use Your Data

We use your data to:

  • Communicate with you regarding inquiries, services, and support

  • Deliver and manage your project or subscription

  • Improve our website and service offerings

  • Comply with legal obligations

 

We only collect data that is necessary and relevant for the purpose stated.

 

5. Legal Grounds (GDPR)

We process your data based on:

  • Consent – when you voluntarily submit your information

  • Contractual necessity – to fulfill service agreements

  • Legal obligation – to comply with laws and tax requirements

  • Legitimate interest – to operate and improve our business

 

6. Data Sharing & Storage

Your data may be shared with trusted third parties such as:

  • Wix – for hosting and contact forms

  • Calendly – for booking meetings

  • Google Analytics – for traffic analysis

  • Payment processors – for handling transactions

 

We do not sell or rent your personal data.

 

7. Your Rights

Under the GDPR, you have the right to:

  • Request access to your personal data

  • Correct or update inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

 

8. Data Retention

We keep your data only as long as necessary:

  • Inquiries: up to 12 months after last contact

  • Client data: up to 5 years for legal and tax compliance

You may request deletion at any time unless we are legally required to retain it.

 

9. Security

We take reasonable steps to protect your personal data using encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.

 

10. Cookies

Our website uses cookies to analyze site performance and improve user experience. You can manage your cookie preferences through your browser settings.

 

11. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

 

12. Changes to This Policy

We may update this policy as needed. Updates will be posted on this page with a new effective date. Continued use of our services implies acceptance of the updated policy.

 

13. Contact

For questions, complaints, or data access requests, please contact us via ralstastudio@outlook.com or the contact form available on our website.

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